FREQUENTLY ASKED
QUESTIONS
For everything that you need to know!
WHAT IS YOUR RETURNS POLICY?
For return enquiries, please
contact us within 7 days of delivery.
Please note that personalised items cannot be returned.
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WHICH POSTAGE OPTIONS ARE AVAILABLE?
Royal Mail 1st Class post is used as standard for orders being posted to the UK. Upgrades to Royal Mail 1st Class Signed For and Royal Mail Special Delivery (1pm) are available when placing your order.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, our stickers are regularly posted all over the world!
Royal Mail International Tracked is used for all orders outside of the UK.
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WHEN WILL I RECEIVE MY ORDER?
Orders are dispatched within 7 working days of the order being placed. Delivery times are in line with the Royal Mail postage option that you have selected when ordering.
MY ORDER IS NEEDED FOR A SPECIFIC DATE, WILL IT ARRIVE ON TIME?
If your order is required for a specific date, please contact us in the first instance to check if this is possible. A specific delivery date can only be provided for orders which have upgraded to Royal Mail Special Delivery. For orders placed using Royal Mail 1st Class post, tracking is not available & delivery times are in line with Royal Mail.
I'M LOOKING FOR A SPECIFIC DESIGN, DO YOU OFFER CUSTOM DESIGNS?
Absolutely! Please send a message via the Contact Us page to discuss your requirements.